All City
Privacy Policy
Your privacy is important to us. We recognise the importance of protecting the privacy and rights of individuals in relation to their personal information.
All City – Privacy Policy
Your privacy is important to us. All City Bathrooms & Kitchens (“All City”) recognises the importance of protecting the privacy and rights of individuals in relation to their personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Personal Information Do We Collect and Hold?
We collect personal information that is reasonably necessary for our business activities. This includes:Name, address, telephone number, and email address. Details about your ideas, concepts, or requirements for our services. Payment and financial details necessary for transactions. Information provided during communication with us (e.g., via our website, email, or phone).We strive to collect personal information directly from you unless it is impracticable to do so.
2. How and Why Do We Collect Your Personal Information?
We collect personal information through various means, including:In-person interactions, telephone calls, emails, or social media platforms. When you use our website or submit forms (online or paper-based). We use your personal information to: Provide and improve our services.Respond to enquiries or requests.Process transactions and manage accounts.Comply with legal obligations.We will not use or disclose your personal information for any purpose other than those outlined in this policy unless you have provided your consent or it is required by law.
3. Website Data Collection and Cookies
When you visit the All City website, we may collect information such as your IP address, browser type, and browsing activity through cookies or similar technologies. This helps us improve your online experience and the functionality of our site.Cookies do not personally identify you but may link to information you have provided to us. You can disable cookies in your browser settings, but this may affect website functionality.
4. Third-Party Services and Links
We may use third-party service providers for hosting or analytics. These providers may collect, store, and process your data in accordance with their privacy policies.Our website may contain links to external websites operated by third parties. All City is not responsible for the privacy practices or content of those sites.
5. Disclosure of Personal Information
We may disclose your personal information to:Employees, contractors, or service providers who assist us in delivering services.Legal, regulatory, or government authorities when required by law.Other parties with your explicit consent.We ensure that third parties receiving personal information agree to comply with our privacy standards.
6. Data Security and Retention
All City is committed to protecting the personal information we hold. We implement reasonable physical, technical, and organisational measures to safeguard your information against unauthorised access, use, or disclosure.We retain personal information only for as long as necessary for our business purposes or as required by law. When no longer needed, personal information is securely destroyed or anonymised.
7. Marketing Communications
With your consent, we may send you marketing communications about our services or promotions. You can opt out of receiving these communications at any time by contacting us or using the unsubscribe link in our emails.
8. Accessing and Correcting Your Personal Information
You have the right to access and correct the personal information we hold about you. To request access or make corrections:Contact us using the details below.Provide sufficient details to verify your identity.If we refuse access or correction, we will provide written reasons for our decision.
9. Complaints and Contacting Us
If you have concerns about your privacy or believe we have breached the Australian Privacy Principles, please contact us using the details below.We take complaints seriously and will respond within a reasonable timeframe to resolve your concerns.
Contact Information
All City Bathrooms & Kitchens
571 Waverley Road, Malvern East, VIC, 3145
Email: admin@allcity.com.au
Telephone: (03) 9571 7000
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and the updated policy will take effect immediately upon posting.
This policy was last updated on 23rd November 2024
Your privacy is important to us. All City Bathrooms & Kitchens (“All City”) recognises the importance of protecting the privacy and rights of individuals in relation to their personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Personal Information Do We Collect and Hold?
We collect personal information that is reasonably necessary for our business activities. This includes:Name, address, telephone number, and email address. Details about your ideas, concepts, or requirements for our services. Payment and financial details necessary for transactions. Information provided during communication with us (e.g., via our website, email, or phone).We strive to collect personal information directly from you unless it is impracticable to do so.
2. How and Why Do We Collect Your Personal Information?
We collect personal information through various means, including:In-person interactions, telephone calls, emails, or social media platforms. When you use our website or submit forms (online or paper-based). We use your personal information to: Provide and improve our services.Respond to enquiries or requests.Process transactions and manage accounts.Comply with legal obligations.We will not use or disclose your personal information for any purpose other than those outlined in this policy unless you have provided your consent or it is required by law.
3. Website Data Collection and Cookies
When you visit the All City website, we may collect information such as your IP address, browser type, and browsing activity through cookies or similar technologies. This helps us improve your online experience and the functionality of our site.Cookies do not personally identify you but may link to information you have provided to us. You can disable cookies in your browser settings, but this may affect website functionality.
4. Third-Party Services and Links
We may use third-party service providers for hosting or analytics. These providers may collect, store, and process your data in accordance with their privacy policies.Our website may contain links to external websites operated by third parties. All City is not responsible for the privacy practices or content of those sites.
5. Disclosure of Personal Information
We may disclose your personal information to:Employees, contractors, or service providers who assist us in delivering services.Legal, regulatory, or government authorities when required by law.Other parties with your explicit consent.We ensure that third parties receiving personal information agree to comply with our privacy standards.
6. Data Security and Retention
All City is committed to protecting the personal information we hold. We implement reasonable physical, technical, and organisational measures to safeguard your information against unauthorised access, use, or disclosure.We retain personal information only for as long as necessary for our business purposes or as required by law. When no longer needed, personal information is securely destroyed or anonymised.
7. Marketing Communications
With your consent, we may send you marketing communications about our services or promotions. You can opt out of receiving these communications at any time by contacting us or using the unsubscribe link in our emails.
8. Accessing and Correcting Your Personal Information
You have the right to access and correct the personal information we hold about you. To request access or make corrections:Contact us using the details below.Provide sufficient details to verify your identity.If we refuse access or correction, we will provide written reasons for our decision.
9. Complaints and Contacting Us
If you have concerns about your privacy or believe we have breached the Australian Privacy Principles, please contact us using the details below.We take complaints seriously and will respond within a reasonable timeframe to resolve your concerns.
Contact Information
All City Bathrooms & Kitchens
571 Waverley Road, Malvern East, VIC, 3145
Email: admin@allcity.com.au
Telephone: (03) 9571 7000
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and the updated policy will take effect immediately upon posting.
This policy was last updated on 23rd November 2024